ON-SITE, PROFESSIONAL VETTING OF EACH HOME

As a One Key member, you choose from an ever-expanding portfolio of approved homes in the world's most desirable locations.  All One Key properties undergo a rigorous certification process.  We’ve touched the linens, we’ve experienced the views, we’ve listened to the ambient noise, and we’ve qualified the freshness and appearance of the home.  There is no substitute for having been there.

ON-SITE SERVICE PARTNERS

Just as important as the selection of our homes is the availability of an appropriate service infrastructure in each of our destinations.  Whether you would like an in-home ski fitting or the refrigerator stocked with your favorite treats, the One Key team is ready to coordinate all in home services before and during your vacation.   

With One Key you enjoy a single point of contact that learns the vacation preferences of your family members and friends, and then applies local knowledge to customize each vacation to your unique requirements.  Because you have a dedicated and accountable member service representative, you can trust that each step is being monitored, so you can enjoy every moment rather than worry about every detail.

Our recommendations of local service providers have something behind them:  personal visits, interviews, walkthroughs, tastings and service quality reviews.  We separate the finest from the mediocre, saving you time and ensuring the highest levels of satisfaction.

Pictures can be deceiving, and what you see is often not what you get.  One Key’s experienced acquisitions team knows the difference between a typical villa rental and an extraordinary luxury retreat and adheres to a comprehensive set of standards that result in consistent delivery of of our services.  Click here to review our core standards.