One Key and MeWhat is the origin and history of One Key?
Why should I choose One Key?
Is One Key right for me?
How flexible is One Key?
How does One Key compare to just booking vacations myself?
Where does One Key have offices?
One Key versus the Competition
Are there any upfront or long-term initiation fees to join One Key?
One Key's Locations
Does One Key own the homes I'm staying in?
Where can I go with One Key?
One Key's Service
What are the costs associated with a One Key membership?
How are nights debited from my account?
How does One Key ensure availability?
How much personalization can I expect?
Can guests use my membership in my place?
Are children allowed in One Key homes?
How can I trust that One Key will provide exceptional service?
What services will One Key provide while I'm on vacation?
How do I make a reservation and how far in advance must I make them?
One Key and Me
What is the origin and history of One Key?
One Key was created by entrepreneur Jay Sapovits, who previously helped build private jet leader Marquis Jet. With roots in the proven business model of stored-value private jet cards, the premise for One Key was born.
Just as Marquis Jet did for private jets, One Key eliminates burdensome upfront payments, focuses on member's experience and is accountable for every interaction; a premise unparalled in the ever-growing destination club market.
back to top
Why should I choose One Key?
We are a spirited entrepreneurial group, not only focused on providing consistent standards of homes, but our member's total experience, from consideration of choosing One Key to enjoyment of the vacation. We offer:
- No long-term commitment
- One-time single upfront membership fee
- Greatest flexibility of locations
back to top
Is One Key right for me?
One Key is for individuals and families who choose to vacation as they live, in well appointed homes, rather than hotel rooms. Designed to provide members with personalized experiences, we recognize that the time spent relaxing, rejuvenating or reconnecting is limited and therefore invaluable. If you agree, you may want to consider joining.
back to top
How flexible is One Key?
One Key is extremely flexible. Your Travel Card purchase represents a one-time fee, and once you use your nights, it's renewable when you choose. Reservations are subject to availability and require requests only 30 days in advance on standard travel weeks and 180 days in advance on peak travel weeks. One Key offers much more lenient usage terms during holiday periods than other vacation club offerings that often black out these popular dates. Also, members do not have to be present for use of the nights.
back to top
How does One Key compare to just booking vacations myself?
If you're someone who enjoys finding that diamond in the rough, you should consider doing it yourself. Our members tell us from years of doing it that way, that hours were wasted going back and forth with real estate agents they've never met, discussing homes they never saw, in locations they'd never visited. With One Key, we've turned that process upside down, by actually spending time at each home we offer. Thus, we have identified the right location, the right neighborhood and the right homes. Best of all, we have ensured access to all of the added amenities you desire. Additionally, as a member of One Key, we're accountable to you.
back to top
Where does One Key have offices?
New York City:
28 West 27th Street, #902
New York, NY 10001
212.725.7804
Mansfield, MA:
792 South Main Street, #101
Mansfield, MA 02048
508.337.0060
back to top
One Key versus the Competition
Are there any upfront or long-term initiation fees to join One Key?
No. One Key is designed to be simple. Our Travel Cards are either 15, 25, or 45 nights. Depending on which Travel Card is right for you, you will pay a one-time fee and enjoy the many benefits of being a member.
back to top
One Key's Locations
Does One Key own the homes I'm staying in?
No. To our members' benefit, we are not a real estate company and therefore not interested in only choosing locations which offer us the most long term appreciation on an asset. Our philosophy is simple: we go where our members want to be and partner with those who give us access to quality homes and One Key provides services our members expect.
back to top
Where can I go with One Key?
Where do you want to go? One Key is structured to allow maximum location options and flexibility. We have established working relationships with homes in many desirable locations within the U.S., Canada, the Carribean and Mexico. If your desired destination is not represented on our map, chances are that we have a relationship in the destination you desire and can work with you to fulfill your dream getaway. Best of all, you know it will be of One Key quality and standards.
back to top
One Key's Service
What are the costs associated with a One Key membership?
A One Key Travel Card Membership is available for a single up-front fee of either $34,900 for 15 nights, $49,900 for 25 nights, or $84,900 for 45 nights.
back to top
How are nights debited from my account?
Nights are debited on a 1-to-1 basis for standard travel periods. For peak travel periods, because these weeks are highly coveted, One Key will debit 2 nights from your account for each night of your stay. This is one more way that One Key is able to offer you flexibility in your vacation planning. In other destination clubs, access is either restricted based on membership levels or capped based on inventory constraints. With One Key, you have a choice to ensure you get where you want to go, when you want to go.
back to top
How does One Key ensure availability?
One Key is fortunate; we're not a real estate company buying up assets with members deposits and waiting for them to appreciate. We're not locked into the homes we own. This flexibility enable us to create relationships with a wide range of individuals and companies who own and manage luxury homes. In turn, we offer greater access to these homes in a member-focused, service-based company.
back to top
How much personalization can I expect?
Complete. Our Member Services team will work with you to ensure that everything in your world is right. This includes all the amenity, service, and activity coordination that you want, such as tee times, lift tickets, snorkeling trips, theatre tickets and restaurant reservations. We'll also keep a running file on your interests and travel preferences and keep you up to date on developments in areas important to you.
back to top
Can guests use my membership in my place?
Yes. Anyone 25 years of age or older may use your membership in your place. Their guests may be of any age.
back to top
Are children allowed in One Key homes?
Absolutely. Children of any age are allowed in One Key homes with a permitted occupant 25 years of age, or older. Additionally, your dedicated Member Services Representative will recommend homes that meet your family's needs specific to each vacation.
back to top
How can I trust that One Key will provide exceptional service?
The individuals that comprise One Key embody a best of class attitude. Our internal goal is to always 'do what we say'. Born from the Marquis Jet philosophy of service, it's paramount our members enjoy their experience and because there is no long-term commitment, with every stay, we must perform to our best ability. If we do, our members will continue to use our services. If we do not, they will go elsewhere. This is not true of any other company that offers what we do.
back to top
What services will One Key provide while I'm on vacation?
Amenities and services are important. In addition to a thorough pre-planning of your time away with respect to restaurant reservations, tee times, spa treatments and other activities you may choose to participate in, we offer access to just about anything that will enhance your time away. Our Member Services team can secure babysitting services, private chefs and live-in-help. The term concierge is so loosely used these days. The truth is, we simply listen to our members and are responsive to their needs.
Of course, each day your home will be professionally cleaned and serviced. If for any reason you need to contact us, our Member Services team is there to help.
back to top
How do I make a reservation and how far in advance must I make them?
All reservations are booked through our dedicated Member Services team. Simply call your Member Services Representative 30 days in advance during standard travel weeks or 180 days in advance during peak travel periods to check availability.
back to top
|
|
Phone: 877.663.5399